What do I need to do to establish new service or disconnect my service?
The following is required when establishing new service:
- Request must be made in person.
- Service Charge ($25.75 or $77.25 for new underground service)
- Utility Deposit or Letter of Credit ($250 for residential customer and 2 month average for non-residential customer or acceptable letter of credit from current utility for a period not less than 12 months with no more than 2 delinquent payments during the 12 month period)
- Lease, Deed, or Proof of Purchase
- Driver’s License or Department of Motor Vehicles issued identification card
- Social Security Number (accepted as second form of identification)
- Payment of outstanding bills owed to the City of Lumberton

Show All Answers

1. What do I need to do to establish new service or disconnect my service?
2. Can I receive an extension if I can’t pay my bill by the due date?
3. My utilities have been disconnected for non-payment. What now?
4. What do I need to do to disconnect my service?
5. I had a water leak, can I receive an adjustment for billed water and sewer charges?
6. I want to fill my swimming pool, what do I need to do?
7. I am opening a business, do I need a privilege license?
8. When wiI receive my property tax bill, when is it due, and when will interest begin?
9. Who do I contact when my garbage isn’t picked up?