The Emergency Services Department is located on the 2nd floor of City Hall at 500 North Cedar Street.
The City's Safety Division is housed in the Emergency Services Department.
The Emergency Services Department's 911 Center handles over 150,000 calls per year. Most of the calls for service involve police calls and fire/medical calls, but this center also handles calls during inclement weather, dispatches utility crews after hours and keeps the various City Departments in communication during an event or emergency.
Sometimes the calls for life and death, sometimes they are very mundane, but whatever they are, the 911 Center Staff are always ready.